Dear Licensed Partner,
As your lender partner, our goal is to continuously provide you with new technology and pricing incentives to expand your business. You can earn a CREDIT of $100 at closing for your borrower by simply using www.SeeMyLoanStatus.com. All you need to do is login and e-submit documents within SEVEN DAYS of the request by Sun West. The process is so user friendly that even your borrower can securely login to www.SeeMyLoanStatus.com and upload the requested documents.
In order to be eligible for the CREDIT, the documents need to be submitted as requested within SEVEN calendar days of the request. If there is any question or concern about what’s being requested, www.SeeMyLoanStatus.com has an interactive Q&A feature for efficient problem resolution.
In addition, our Underwriting Hotline, staffed with knowledge experts, is available from 7:00 AM to 6:00 PM PT, Monday through Friday, with the ability to transfer you to the underwriter. Our underwriters will carefully document the condition with a detailed explanation of what is required. Please read the instructions carefully. If you or your borrowers need a waiver or an exception or have any question on what is being requested, you can interact directly with our Underwriting Hotline team at (800) 241-7113 or through our portal.
Let your borrowers know that they can check their eligibility for $100 credit offer, track their loan status, and experience an automated and professional loan process, courtesy of Sun West’s advanced technology: www.SeeMyLoanStatus.com. You can also request Sun West to private label this portal under your brand. Call your Sun West Client Relations Manager at (855) OK- SUNWEST or (855) 657-8693, and enable your custom web portal TODAY. Do not miss this opportunity to be more competitive and efficient!
If you have any questions regarding the rules and the process for borrowers to earn $100 credit, please call Customer Care Specialist at 1-844-978-6937.
18000 Studebaker Road, Suite 200
Cerritos, CA 90703
Phone: (800) 453-7884
This information is provided to licensed brokers/lenders only and may not be copied or distributed to customers or potential customers. All loans are subject to approval. Certain restrictions may apply. Listed pricing is a morning indication only. Program rates, prices, guidelines, fees, costs, terms and conditions are subject to change without notice.