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Lender Alerts

Lender Alerts

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Sun West Extends Lock Desk Hours Until 8 PM PST

Dear Licensed Partner,

Sun West Mortgage Company, Inc. is pleased to announce the extension of the lock desk hours up to 8 PM PST to facilitate the locking of forward mortgage loans.

  • You can now submit lock requests through "Price The Loan" option in sunsoft or until 8 PM PST on all business days.
  • Lock requests submitted after 4 PM PST will be priced according the market indicators at that time and the pricing maybe different from the last released rate sheet.
  • Phone or email lock requests after 4 PM PST will not be accepted.

As your lending partner, our goal is to provide you with tools that can benefit you and your customers. If you face any difficulty in requesting a lock through or sunsoft, please contact our Sunsoft Tech Support team at (844) 786-7638 or Lock Desk at (844) 562-5337.


Sun West Mortgage Company, Inc.

18000 Studebaker Road, Suite 200
Cerritos, CA 90703
Phone: (800) 453-7884

SW-1: Our No Overlays Program

This information is provided to licensed brokers/lenders only and may not be copied or distributed to customers or potential customers. All loans are subject to approval. Certain restrictions may apply. Listed pricing is a morning indication only. Program rates, prices, guidelines, fees, costs, terms and conditions are subject to change without notice.

Equal Housing Opportunity