Back to top

Lender Alerts

Lender Alerts

Sun West Logo

Sunsoft Maintenance Alert

Dear Licensed Partner,

Imaging will be unavailable during its performance maintenance scheduled from Saturday, August 9, 2014, 11:00 AM - 07:00 PM PDT. During this time, the majority of sunsoft features will remain available. However, the following features will be down for maintenance:

    1. Imaging
    2. Documents uploaded to BrokerInbox through gmail
    3. Comments uploaded to BrokerInbox through sunsoft or gmail
    4. Scandrop service 

This update is a major upgrade to the imaging module, and it will provide enhanced functionality and accessibility to provide faster service to your customers. For a complete list of updates, click here.

Please note Adobe Flash Player 13 or above is required to utilize the new Imaging features. If it is not already installed, you may download it by clicking here

We appreciate your patience and cooperation in this regard. If you have any questions, please contact your Client Relations Manager at (855) OK-SUNWEST or (855) 657-8693.   


Sun West Mortgage Company, Inc.
18303 Gridley Road
Cerritos, CA 90703
Phone : (800) 453-7884

Equal Housing OpportunityThis information is provided to licensed wholesale brokers only and may not be copied or distributed to customers or potential customers. All loans are subject to approval. Certain restrictions may apply. Listed pricing is a morning indication only. Program rates, prices, guidelines, fees, costs, terms and conditions are subject to change without notice.