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Lender Alerts

Lender Alerts

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Anticipated Delay on FHA Case Assignments

Dear Licensed Partner,

Due to the high volume of case number assignments resulting from the popularity of ML 15-01, HUD has confirmed that FHA Connection is experiencing intermittent availability impacting access and the assignment of case numbers. While HUD is working to correct the problem, Sun West currently estimates the delay on case number cancellation and new case assignment requests to be more than 72 hours. This turn time is subject to change without notice.

Sun West will continue to monitor the turn times and provide further updates from HUD regarding turn times on case assignment requests as information becomes available. 

If you have any questions, please contact your Client Relations Manager at (855) OK-SUNWEST or (855) 657-8693.


Sun West Mortgage Company, Inc.
18000 Studebaker Road, Suite 200
Cerritos, CA 90703
Phone: (800) 453-7884
SW-1: Our New No Overlays Program


Equal Housing Opportunity This information is provided to licensed brokers/lenders only and may not be copied or distributed to customers or potential customers. All loans are subject to approval. Certain restrictions may apply. Listed pricing is a morning indication only. Program rates, prices, guidelines, fees, costs, terms and conditions are subject to change without notice.