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Lender Alerts

Lender Alerts

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E-Signature Requirements on Initial Disclosures
(Applicable to all Channels)

Dear Licensed Partner,

Sun West accepts initial loan application and applicable disclosures executed prior to closing using electronic signature ("e-signature") if in compliance with the requirements of the Federal E-Sign Act.

You must utilize an E-Signature Vendor from Sun West's list of Authorized E-Signature Vendors available in the HELP section of Sunsoft.

At the time of loan submission, you must submit an Audit Trail (such as a Certificate of Completion from an Authorized E-Signature Vendor) which must include:

    • Borrower Name(s),
    • Evidence of Borrower(s) IP address,
    • Date / time stamp of each transaction, 
    • Individual document name, 
    • Identification of Authorized E-Signature Vendor name captured on the e-signature and/or
       Audit Trail, and 
    • Evidence of Borrower Consent.

If you have any questions, please contact your Client Relations Manager at (855) OK-SUNWEST or (855) 657-8693.


Sun West Mortgage Company, Inc.
18000 Studebaker Road, Suite 200
Cerritos, CA 90703
Phone: (800) 453-7884
SW-1: Our New No Overlays Program


Equal Housing Opportunity This information is provided to licensed brokers/lenders only and may not be copied or distributed to customers or potential customers. All loans are subject to approval. Certain restrictions may apply. Listed pricing is a morning indication only. Program rates, prices, guidelines, fees, costs, terms and conditions are subject to change without notice.