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Current Turn Times



Current Turn Times

Program Name Loan Purpose Currently Underwriting files with complete submission received on Condition Resolution Funding
FHA 203B Purchase 11/14/2019 24 - 48 Hours 24 Hours
Refinance 11/18/2019 24 - 48 Hours 24 Hours
Conventional(Others) Purchase 11/19/2019 24 - 48 Hours 24 Hours
Refinance 11/19/2019 24 - 48 Hours 24 Hours
VA(Others) Purchase 11/19/2019 Same day to 24 Hours 24 Hours
Refinance 11/19/2019 24 - 48 Hours 24 Hours
USDA Purchase 11/18/2019 Same day to 24 Hours 24 Hours
Refinance 11/19/2019 Same day to 24 Hours 24 Hours
FHA 203K Purchase 11/19/2019 24 - 48 Hours 24 Hours
Refinance 11/19/2019 Same day to 24 Hours 24 Hours
FHA Streamline 11/19/2019 Same day to 24 Hours 24 Hours
VA IRRRL 11/19/2019 24 - 48 Hours 24 Hours
HECM 11/18/2019 24 - 48 Hours 24 Hours
FHA(Manual Underwrite) 11/19/2019 24 - 48 Hours 24 Hours
Conventional 7-10 Financed Properties 11/19/2019 Same day to 24 Hours 24 Hours
VA(Manual Underwrite) 11/19/2019 Same day to 24 Hours 24 Hours
Non Conforming 11/19/2019 24 - 48 Hours 24 Hours



Servicing Calls Response Time

Average response time last business day 7 seconds
Shortest response time last business day 1 second
% of calls responded within 10 secs 89.12%