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SWMC Careers

Position: Customer Service Representative

Take Your Career to New Heights with Sun West!

Position Summary:

Location Job Type Experience Education
Buena Park, CA 90620 Full Time 1-4 Years High School
We are looking for people who learn quickly, multitask, have the ability to disseminate technical information and communicate it to homeowners.

Job Responsibilities:

  • Ability to multi-task, prioritize, and manage time effectively.
  • Excellent time management skills.
  • Identify and assess customers' needs to achieve satisfaction.
  • Provide accurate, valid and complete information.
  • Handle complaints, provide appropriate solutions and alternatives and follow up to ensure resolution.
  • Spanish speaking - a plus.
  • Demonstrate excellence in internal/external customer service.
  • Excellent verbal and written communication.
  • Ability to comprehend and follow directions.
  • Strong attention to detail.
We offer an excellent salary and benefits package, including health, dental, vision insurance and a 401 (k) program. As well as a great work environment.


  • Customer service focused.
  • Proven experience with listening and eliciting information effectively.
  • Demonstrated excellent verbal and written communications skills.
  • Strong PC skills including ability to troubleshoot common problems.
Equal Opportunity Employer