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Press Release

Sun West's Alert Agent Service Accelerates Loan Production

Go Back - Home > Press Releases > Cerritos, CA - February 20, 2008

Sun West today announced the release of the Alert AgentTM in ReverseSoft®. The Alert Agent sends a secure and interactive e-mail to which the recipient can respond and update data on the loan by clicking embedded buttons within the e-mail.

Highlighting the inherent value of this feature, Pavan Agarwal, vice president, Sun West Mortgage Company, said, "A production manager's toughest job is to be able to monitor and resolve the issues in the pipeline. The Alert Agent is an intelligent tool that analyzes numerous data points of the entire pipeline of loans and alerts you to the ones that demand your attention. It helps you to be proactive and increase the quality of customer service."

The following figure is an excerpt from an Alert Agent e-mail.

Click thumbnail to view larger image

The Alert Agent streamlines communication between all individuals associated with a loan, such as the loan officer, processor and underwriter. This service has been innovatively designed, so that each recipient is informed in an intelligent format that highlights key loan facts and activities.

Scott Johnson, president of Sun Valley Financial, a large reverse mortgage company in Salt Lake City, Utah said, "Sun West's underwriting updates that I have on my computer every morning is the best innovation that I've seen in my seventeen years as a mortgage broker. Ten minutes first thing in the morning helps me get a grip on any problems that may be developing on files in underwriting. This [service] gives us the rest of our day to spend processing loans and ordering docs, instead of putting out fires."

Sun West partners have full access to ReverseSoft including the Alert Agent, at no extra cost. To become a Sun West partner, mortgage correspondents can e-mail sales@swmc.com or call Anthony Toro at (800) 453 7884.

About Sun West Mortgage Company Inc.

Sun West Mortgage Company, Inc. is a FHA, VA, Freddie Mac, Fannie Mae, and Ginnie Mae approved full-service mortgage banker. The company has recently been approved as a Ginnie Mae HMBS Issuer, Servicer, and Master Servicer. Sun West has been servicing its nationwide client base since 1980. Its diversified loan programs include FHA and Jumbo Reverse Mortgages, FHA Single Family and Multi-Family, VA, Conventional, Jumbo, and Home Equity mortgages. Sun West is one of the few direct lenders to provide in-house underwriting, funding, and servicing for reverse mortgage products. Based in California and doing business nationally, Sun West is dedicated to offering exceptional customer service coupled with integrity, reliability, strength and stability.

About ReverseSoft®

ReverseSoft® is Sun West's flagship loan origination system for reverse mortgages. Reversesoft customers can originate, underwrite, close, and service reverse mortgages. Reversesoft is integrated with numerous third party vendor services via MISMO-XML. Additionally, it has the ability to run sophisticated reports and has extensive data analysis tools, rules based task assignment and routing, and an integrated paperless work-flow. Built on 27 years of FHA lending and mortgage technology experience, it includes a high-speed automated underwriting engine based on a rich library of rules specifically designed for reverse mortgages.

Learn more about:
Sun West Mortgage Company [NMLS ID 3277] at http://www.swmc.com
ReverseSoft Online at http://www.reversesoftonline.com
Reverse Mortgage Calculator at http://www.SimpleHECMCalculator.com

Sydney Fernandez
Phone: (800) 453-7884
Fax: (562) 924-6057
Email: media@swmc.com

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Consumer Home Loan Mortgages

SWMC offers a wide range of residential home loan mortgage programs to suit different situations such as a purchase, refinance, a property rehabilitation loan or a reverse mortgage at the competitive interest rates.

FHA Purchase at 96.5% Financing, Streamline (Interest Rate Reduction) Refinance, and Cash-Out Refinance, 203(k) Rehabilitation Loan, 203(k) Streamlined Rehabilitation Loan, and the Home Equity Conversion Mortgage (Reverse Mortgage) and USDA Rural Housing mortgages.

If you are a Veteran, Sun West offers you VA guaranteed mortgages for Purchase Loans at 100% Financing, Cash-Out Refinance, and Streamline Interest Rate Reduction Refinance Loans (IRRRL).

You can use our simple mortgage calculator tools to find out your monthly payment, the house you can afford, your refinance options, or the home equity you may be able to access through a reverse mortgage (HECM).

As a full-service mortgage bank, Sun West is one of the few approved direct lenders to provide in-house origination, processing, underwriting, closing, funding, and servicing. Based in California with active presence across the country, Sun West is dedicated to offering exceptional service coupled with integrity, reliability, and experience.

Mortgage Partner Services

You can become a partner with Sun West as a Wholesale Mortgage Broker or a Correspondent Lender. If you are a mortgage banker, ask us about our Warehouse Lending program.

In addition to residential mortgage lending, Sun West also offers FHA multifamily, healthcare facilities, commercial and portfolio lending services.

As a partner you have access to SunSoft™ - Sun West's state-of-the-art mortgage loan origination and servicing software. Built on over 30 years of lending and mortgage technology experience, SunSoft is compliant with federal and state requirements.

Sun West is approved by Ginnie Mae as an Issuer, Servicer and Participation Agent. This rare approval enables us to issue securities backed by the full faith and credit of the United States. Consequently, Sun West is able to offer its partners and borrowers the competitive interest rates in the market.

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Press Releases

05/15/2012: Sun West Mortgage Company Partners with EGIA to Introduce the FHA PowerSaver Loan Program Read More..
12/16/2011: Sun West Mortgage Company and the Cerritos Sheriff Station team up to supply little boys and girls toys this holiday Read More..
10/03/2011: Sun West Mortgage Increases Its Reach in New Jersey Read More..
4/22/2011: Variable Servicing Margins on Different Participations of the Same Loan for HMBS Issuers Announced by Sun West Mortgage Read More..
2/16/2011: Sun West Mortgage Company Crosses $6 Billion Mark in Ginnie Mae HECM Mortgage Backed Securities Read More..
10/26/2010: Capital Markets Cooperative and Sun West Mortgage Company Creates New Strategic Alliance Read More..
7/14/2010: Sun West Mortgage Issues Green Building Guidelines For Multifamily Projects Nationwide Read More..
3/18/2010: Pentagon Federal Credit Union and Sun West Mortgage Announce First in the Nation Approach to Reverse Mortgage Initiative Read More..
1/28/2010: Ginnie Mae Hope for Homeowners Securities Issued by Sun West Mortgage Read More..
1/28/2010: Sun West Crosses $2 Billion Mark in Ginnie Mae HECM Mortgage Backed Securities Read More..

View All Press Releases >>

Lender Alerts

05/16/2012: Introducing SWMC Express: Reduced Overlays and Faster Reviews! Read More..
04/18/2012: Reduced FHA Streamline Overlays Read More..
04/17/2012: Same Day Underwriting For Fha Streamlines. Submit Your Streamlines Now. All Other Products: 48 Hours Or Less Read More..
04/11/2012: Webinar Invitation Streamline Loan Delivery and Purchase with Sun West Read More..
04/04/2012: SWMC Service Alert Read More..
04/04/2012: SWMC Early Lock Desk Closure Notification Read More..
03/22/2012: Additional Reduced Overlays for FHA Streamlines Read More..
03/15/2012: SWMC Presents "FHA 203k" Read More..
02/22/2012: Sun West Announces Relaxed Guidelines for FHA Streamline Refinances Read More..
02/07/2012: SWMC Product Guidelines - FHA Jumbo Update Read More..

View All Lender Alerts >>

Notice to prospective vendors, service providers, brokers, dealers, trading counter-parties, and corporate partners:
The only persons authorized to enter into contracts on behalf of Sun West Mortgage Company, Inc. are the company's President and Chief Executive Officer.

You may call our corporate office at +1 (800) 453-7884 or e-mail contracts@swmc.com to verify the execution of any contract.

Sun West Mortgage Company, Inc. (NMLS ID 3277) has a Consumer Loan License in Washington (CL-3277) [(360) 902-8703]; is a licensed Mortgage Lender in the District of Columbia (MLB3277) [(202) 442-7821]; is a licensed Mortgage Banker in Iowa (License# 2007-0093) [(515) 281-4014]; Licensed by the Mississippi Department of Banking and Consumer Finance (License# 603/2008) [(800) 844-2499]; is licensed as a Residential Mortgage Lender in Louisiana (License# 2713) [(225) 925-4660]; by the Department of Corporations as a California Finance Lender (License #6030119) with a Branch Office in Corona, CA (NMLS ID 363427) [(866) ASK-CORP] and is licensed by the Department of Real Estate (License #00793885) [(877) 373-4542]; is a licensed mortgage lender in Maryland (License# 17740) [(410) 230-6155]; and is licensed as a Mortgage Banker in Wisconsin (License# 212942BA) [(608) 261-7578]; licensed by the Arizona Department of Financial Institutions registered in Arizona as Sun West Mortgage USA Company, Inc. DBA Cal State Funding and licensed as a Mortgage Banker (License# 0909624), a branch in Chandler, AZ (NMLS ID 167400) and Scottsdale, AZ (NMLS ID 359295) [(602) 771-2800]; is licensed as an Illinois Residential Mortgage Licensee by the Office of Banks and Real Estate, Mortgage Banking Division, (License# MB.6760356) [(312) 793-1955]; the Connecticut Department of Banking (Registered in Connecticut as Sun West Mortgage Company, Inc. dba Cal State Funding, Mortgage lender (License# 19683) [(860) 240-8275]; is licensed as a Mortgage Banker and Mortgage Servicer by the Arkansas Securities Commissioner (License# 40431) [(501) 324-9265]; is a registered third party servicer in Massachusetts (Registration# LS3277) [(617) 956-1500]; is a Residential Mortgage Loan Broker licensee in Missouri (License# 11-1881-S) [(573) 751-4243]; Sun West Mortgage Company, Inc. (NMLS ID 3277) has a Consumer Credit License in Alabama (License# 21015) [(334) 242-3452]; registered in New Mexico under the Mortgage Loan Company and Loan Broker Act (License# 03201) doing business as Sun West Mortgage USA, Inc. [(505) 476-4908]; is a licensed Mortgage Lender and Servicer in Puerto Rico (License# IH-138) with a branch license in Guaynabo, Puerto Rico (NMLS ID 516931) [(787) 723-8403]; is licensed in Alaska as a Mortgage Broker and Lender (License# AK3277) [(907) 269-4594]; is a licensed Mortgage Lender in Georgia (License# 22591) [(770) 986-1633]; is a North Dakota licensed Money Broker (License# MB101661) [(701) 328-9932]; a South Dakota Licensed Mortgage Lender (License# ML.04740) [(605) 773-3421]; is a licensed Mortgage Banker in Nebraska as dba Cal State Funding, Inc. (License# 1908) [(402) 471-2171]; is licensed by Florida’s Office of Financial Regulation with a Mortgage Lender License (License# MLD266) [(850) 410-9895]; is licensed in New York as a Mortgage Banker-NYS Banking Department (License# B500897) [(212) 709-3847]; is a First Lien Mortgage Lending licensee with Indiana Department of Financial Institutions (License# 11272) [(317) 232-3955]; is a licensed Mortgage Banker in Pennsylvania (License# 21829) [(717) 787-7334]; is licensed by the New Hampshire Banking Department as a Mortgage Banker (License # 13604-MB) [(603) 271-8675]; a mortgage lender in West Virginia (License# ML-23946) [(304) 558-2294]; is a licensed Residential Mortgage Originator in Minnesota (License# MN-MO-40020564) [(651) 296-6657]; registered by the Tennessee Department of Financial Institutions under the Residential Lending, Brokerage and Servicing Act (License# 3552) [(615) 253-6714]; is licensed in Idaho as a Mortgage Broker and Lender (License# MBL-6742) [(208) 332-8002]; licensed Broker by the Virginia State Corporation Commission as (License# MC-4999) [(804) 371-0484]; registered in Ohio under the Mortgage Broker Act Mortgage Banker Exemption (MBMB.850093.000) with a branch (NMLS ID 447576) in Westerville, Ohio (License# MBMB.850093.001). [(614) 728-8400]; is licensed in Oklahoma as a Mortgage Broker (License# MB001619) [(405) 521-3653]; is a licensed lender in New Jersey (License# 9400980) with a branch office in Denville, NJ (NMLS ID 454915) by the New Jersey Department of Banking [(609) 292-7272]; is exempt from licensing as a Wholesale Lender in Nevada [(775) 684-7060]; has a Mortgage Company License (License# MC.0025065) in Kansas [(785) 296-2266]; is licensed as a Mortgage Loan Company by the Department of Financial Institutions in Kentucky (License# MC71444) [(800) 223-2579 ]; is a licensed Mortgage Lender and Servicer in South Carolina (License# MLS-3277) [(803) 734-2020]; and licensed as a Residential Mortgage Lender in Wyoming (License# MBL-1902) [(307) 777-6483]; is licensed by the Hawaii Department of Financial Institutions as a Mortgage Loan Originator Company (HI-3277) having a Branch Office (Mortgage Loan Originator Company Branch License HI-719250) in Kapaa, HI (NMLS 719250) [(808) 586-2820]; is licensed as a Supervised Lender in Maine (License # SLM9710) [(207) 624-8539]; is a licensed lender in Utah (License# 7477238) with a branch license in South Jordan, Utah (NMLS ID 776241) [(801) 530-6297]; is a licensed lender in Delaware (State Bank Commissioner License# 9970) [(302) 739-4235]; an Oregon Mortgage Lender Licensee (License# ML-4599) [(503) 378-4140]; a registered Texas Mortgage Banker (NMLS ID#359295) [(877) 276-5550]; is a licensed lender in Vermont (License# 6060) and a licensed Loan Servicer (License# 3277-1) [(802) 828-3307]; is registered as a First Mortgage Broker, Lender and Servicer in Michigan for first (License# FR0016085) [(877) 999-6442]; is licensed as a Mortgage Lender in Montana (License# 3277) [(406) 841-2928]; by the Colorado Department of Law Uniform Consumer Credit Code, holding a Supervised Lender’s License (989559) and a Mortgage Company Registration [(303) 866-4527];

In all states, the principal licensed office of Sun West Mortgage Company, Inc. (NMLS ID 3277) is 18303 Gridley Road in Cerritos, CA 90703; (800) 453-7884.